When the client is happy I am happy
Name: Paolo Pugno
Started at Greenfood: January 2018
Company: Greenfood FP Benelux, Holland
Role: Compliance and Technical Manager
Bussiness area: Greenfood Fresh Produce
My days are quite flexible, one day can be different from the other. I like that! Today I have managed some technical and quality issues, answered emails from suppliers and clients and prepared product specifications. I also supervised our processes and quality system, to assure that everything is under control.
I love to have a professional and great dialogue with the growers. It is great to see when the producers improve and have good results.
I like to make audit to our suppliers, especially the new ones, verifying that they comply with our technical, quality and ethical standards. If we have good raw material from the start, it is easier to comply with the specifications required by our customers. I also love the part when I have a professional and great dialogue with the growers; for example, in South America, where they speak Spanish, which I also do. It is great to see when the producers improve and have good results. I would say that the supplier is the key! And of course; when the client is happy I am also happy!
I stared at Greenfood because of the whole story about the group, the diversity of the different market segments, the diversity of products, from salads, to fresh cut and fresh products. It is a challenge and I am happy to be part of it.